Privacy Policy

Last updated: July 29, 2026 · Versión en español

Eternal Labs ("Eternal", "we"), operating from Mexico, is responsible for the personal data you provide through this site (eternallabs.ai), in accordance with applicable data protection law, including Mexico's Federal Law on the Protection of Personal Data Held by Private Parties.

Data we collect

• Data you provide: your name, company name, email address, phone number, and any information you share through our forms or during a session with our team.
• Data collected automatically: technical information about your visit (pages viewed, device, browser) via cookies and analytics and advertising tools, including the Meta pixel.

How we use your data

• To contact you and schedule the session you requested.
• To provide our lead-generation and business-communication services.
• To send you information about our services.
• To measure and improve our website and advertising campaigns.

Who we share your data with

We do not sell your personal data. We share it only with service providers that help us operate (for example, analytics, advertising, and communication tools such as Meta, and infrastructure providers), who process it under our instructions, or where required by law.

Cookies and pixels

This site uses cookies and tracking pixels (including the Meta pixel) to measure campaign performance and show relevant advertising. You can limit or disable cookies in your browser settings, and manage your ad preferences in your Meta account settings.

Retention and security

We keep your data only as long as necessary for the purposes described above and apply reasonable administrative and technical measures to protect it.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with the date of last update.

Contact

For anything related to your personal data, including exercising the rights the law grants you (access, rectification, cancellation, or objection), write to grendon@eternallabs.ai.